(800) 521-8444 5155 West Chester Pike, P.O. Box 596, Edgemont, PA 19028-0596

Customer Service

At Harrison Supply Co, we are absolutely dedicated to providing you the best selection and service when shopping for replacement parts for your food service equipment. Our friendly and knowledgable customer service staff boasts a combined 100 years of experience in the parts supply industry, and we are commmited to helping you find exactly what you need, when you need it.

If at any time you encounter a problem, have a question about a product, or just need some additional assistance, we encourage you to contact us at your earliest convience so that we may help.

You may contact our customer service staff by phone during business hours, or send us an email at anytime of the day.

Thank you for visiting Harrison Supply Co., and thank you for your business. We really do appreciate it.

Harrison Supply - making your life a little easier for over 30 years.

  Give Us a Call:

Monday through Friday from 8:00 am to 5:00 pm ET 
Dial: (800) 521-8444.

  Send Us a Message:

We're always available via email at support@harrisonsupply.com
We answer most inquiries within 24-48 hours.

Ordering:

In-stock orders placed before 3:00pm ET Monday through Friday are shipped the same day.
Orders received after 3:00pm will be processed the next business day.
Online orders are accepted 24/7.
Any questions you have may be directed to 800-521-8444 or support@harrisonsupply.com Office hours are weekdays (except legal holidays) from 8am-5pm ET.

Terms of Payment:

We accept Visa, Mastercard, American Express, Discover and PayPal.
All orders must be paid for in full before shipping.

eCommerce:

All pricing is based on manufacturer’s suggested price.
All information collected will be kept confidential in accordance with all privacy laws.
We do not share any of your personal information with other companies. We do not participate in any sharing or marketing schemes of any sort. You can be confident that your transaction is safe and secure at harrisonsupply.com.

Shipping:

We ship every weekday except legal holidays.
We use UPS, Fedex and USPS depending on a variety of factors. You will be informed of the carrier and tracking number.
Free shipping only applies to ground shipping to the lower 48 United States, as well to Armed Forces addresses.
For all other orders, please contact our office at 800-521-8444 or support@harrisonsupply.com

Returns:

All returns must have a “Return Authorization” number. Please contact our office by phone or e-mail for an RA #.
For more information about returns and refunds, please view our policy page
Special order items may be subject to a restocking fee.
We cannot be responsible for items returned without a RA number.

Damaged Shipments:

Shipments received damaged or otherwise unsatisfactory; please contact our office immediately by e-mail or phone. Keep all boxes and packing materials for carrier’s inspection.
We will immediately address your concerns and correct the issue as quickly as possible.

EVERYTHING SHIPS FREE